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SHIPPING & RETURNS
Shipping Policy
UK Domestic: Free delivery - 3-8 working days
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Return & Exchange Policy
We offer return / exchange for all our customers for up to 60 days after date of purchase.
Just send us an email at sales@balleruk.com and let us know you would like a refund/exchange, quoting your order number.
We will then advise the process for returning the product for exchange or a refund.
Please note that the items are your responsibility and must be sent back to us in the same condition as initially received in order to get a replacement or refund.
All items will be returned at customer expense unless the item is faulty or defective.
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